Barista
JOB DESCRIPTION
Pay: $10/hr + tips (guaranteed minimum $15/hr with tips)
Job Type: Full-time and Part-time
Since 2006 Chad’s Chai has been providing high quality teas & tea blends to restaurants and cafes in Winston-Salem and beyond. Our mission has always been to foster community by creating “tea worth sharing,” and we now have the opportunity to do that through the inception of Chad’s Chai Teahouse, opening in downtown Winston-Salem this fall. We are seeking thoughtful, relational, hard-working individuals to round out our staff of baristas and help us create a welcoming environment where each person that walks through our door feels welcomed and valued while enjoying an exceptional tea experience. Must be 18+ to apply.
Expectations
Create a warm, welcoming atmosphere and provide outstanding service to all visitors
Be familiar with drink/food menus and tea blends to answer questions and make recommendations regarding flavors and ingredients
Take orders and process payments (cash and credit cards) on point-of-sale system
Follow recipes precisely while making drinks
Serve beverages and prepared food (like cookies, pastries and muffins)
Maintain cleanliness and organization of bar area, self-service station, bus station, and seating areas Comply with health and safety regulations
Communicate customer feedback to management
Work and communicate well with fellow team members
Assist in identifying potential improvements in barista workflow and customer experience
Assist in large batch preparation when necessary
After closing, clean and restock any needed items in bar area, self-service station, seating areas, and restrooms
Perform other duties as needed
Required Skills
Friendly and outgoing personality; quickness to welcome visitors and engage in conversation
Ability to communicate clearly and effectively with visitors and fellow employees
Ability to pay close attention to detail and follow instructions exactly, even in fast-paced working environments
Ability to maintain positive attitude and manage stress in fast-paced working environments
Ability to be flexible and adapt to changes in instructions, ingredients, and equipment while still maintaining consistent, superior quality of product and experience
Ability to listen to constructive feedback
Openness to develop new knowledge and skills
Prior experience as a Barista or Server is preferred but not required